Medical Office Administration

Need administrative support for your medical practice? Look no further than our Medical Office Support service. We provide top-notch support to physicians, hospitals, and health clinics, including medical transcription, patient registration, and appointment management. With our help, you can focus on providing the best care to your patients.

Patient Scheduling and Appointment Management:

Scheduling patient appointments, consultations, and follow-up visits.
Managing cancellations, rescheduling, and coordinating with clinical staff.

Patient Registration and Check-In:

Registering new patients and updating existing patient information.
Checking patients in upon arrival, verifying insurance information, and collecting co-payments or fees.

Medical Records Management:

Maintaining and updating electronic health records (EHR) or paper charts.
Ensuring accuracy and completeness of patient records and adherence to confidentiality regulations (e.g., HIPAA).

Billing and Insurance Processing:

Coding patient procedures and diagnoses for insurance purposes.
Submitting insurance claims and following up on unpaid claims or denials.
Processing payments, issuing invoices, and resolving billing inquiries.

Communication and Correspondence:

Handling phone calls, inquiries, and requests from patients, providers, and external stakeholders.
Drafting and sending correspondence such as appointment reminders, referral letters, and medical records requests.

Administrative Support for Healthcare Providers:

Assisting physicians and other healthcare providers with administrative tasks.
Managing schedules, handling correspondence, and facilitating communication with patients and other healthcare professionals.

Medical Transcription and Documentation:

Transcribing dictated notes from healthcare providers into patient records.
Ensuring accuracy and completeness of medical documentation.

Facility and Equipment Management:

Ordering and maintaining office and medical supplies.
Coordinating maintenance and repair of medical equipment and facilities.

Patient Education and Support:

Providing patients with information about healthcare services, procedures, and resources.
Assisting patients with completing necessary forms and paperwork.

Quality Improvement and Compliance:

Participating in quality improvement initiatives and maintaining compliance with healthcare regulations and standards.
Assisting with audits, accreditation processes, and reporting requirements.